Customer Payment Processing

New Customer Application

Unless you (the Customer) have applied for credit and credit terms have been extended in writing by MarkCharles Group, payment for each service call is due and payable by the Customer upon completion of each service call, either by PayPal, Credit Card or Check. New customers requesting to open an account, please complete the PDF document below and return via fax to customer service at 877-408-9840. You can download the Acrobat Reader, if you don't already have it.

Pre-Authorized Services Application

Unless you (the Customer) have applied for credit and credit terms have been extended in writing by MarkCharles Group, in order to receive Remote PC Rescue Service or telephone support, please complete the PDF document below and return via fax to customer service at 877-408-9840.

Pre-Authorized Help Desk Application PDF

Payment Processing with PayPal

Upon completion of services rendered by your Certified Technician, you may make payment via PayPal. Please fill out the requested information below, and then press Pay Now to proceed to the PayPal website. Thank you.

Enter Company Name: Official PayPal Seal
Enter Authorizing Persons Name:
Enter Invoice #:


Contact Information

MarkCharles Group
3102 Maple Avenue
Suite 400
Dallas, TX 75201

Telephone (214) 575-8080
Toll Free (888) 575-8088
Fax (888) 335-3662
E-mail

Billie Gonzales
Manager Client Services